We aim to reply within two working days.
Email hello@artiflowapp.com. Please include the email address on your account and, if something isn't working, what you were doing and what you saw. A screenshot helps.
Support is provided Monday to Friday, UK time.
Confirmation links work once. Open the link in the same browser or app where you created the account, or request a new one from the sign-in page. If you still can't get in, email us from the address you signed up with.
Ask them to check spam or junk. Emails are sent from artiflowapp.com, so adding hello@artiflowapp.com to their contacts helps.
Go to Business → Subscription in the app. Cancelling stops future charges and you keep access until the end of the period you've paid for.
Go to Business → History and choose Download CSV to export your bookings. For a full copy of your data, email us and we will send it within one calendar month.
Go to Business → Account → Delete my account. Your account is frozen straight away and permanently deleted after 30 days. In that time you can sign in to restore it or download your data. After that your account, clients, messages and files are erased; payment and signed-contract records are kept in a restricted archive for 6 years for tax and dispute purposes (see our Privacy Policy). If you can't access the app, email us from your account address and we will start it for you.
For privacy requests (access, correction, deletion) see our Privacy Policy. We respond within one calendar month.